Journal · notes from the dispatch desk
How this work is actually run
Written for the people who buy chauffeur services: travel managers, executive assistants, family offices. Operational detail, pricing logic, and the standards a supplier should be able to evidence.
Operations · 2026-08-28 · 7 min read
The arrivals gap: what the new border checks did to the walk to the kerb
Biometric registration has put an unpredictable stretch between wheels-down and the arrivals hall. A transfer priced on the old assumption is quoting for a journey that no longer exists.
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| What a fixed fare has to coverA quote that looks cheap on a spreadsheet usually has the waiting time, the night hours and the parking taken out of it. Here is every cost line a transfer actually carries, and which of them we absorb. | 2026-08-18 | 6 min read |
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| Scope 3, Category 6, and the car that meets youGround transport is a reportable line in your travel emissions now, and the worst-evidenced one. What that means when you choose a transfer class. | 2026-08-12 | 7 min read |
| How a dispatch desk absorbs a delayed flightThe inbound slips two hours. What happens on our side before the passenger has cleared passport control. | 2026-08-04 | 6 min read |
| What we ask of a chauffeur before the first shiftLicence, medical, background check, training, and a fortnight of shadowing. In that order. | 2026-07-21 | 7 min read |
| Who is actually drivingThe ground leg is the most frequent and least controlled part of a business trip. What Swiss law requires of the person behind the wheel, and what a booking channel does not. | 2026-07-08 | 7 min read |
| Reading a chauffeur invoice: the six lines that matterWaiting, mileage bands, night hours, tolls, parking, cancellation. Where suppliers differ most. | 2026-06-30 | 8 min read |
| Roadshow logistics: fourteen cars on one sheetHow a three-day multi-vehicle programme is planned, and why it lives on paper as well as a screen. | 2026-06-12 | 9 min read |
| Winter routes: when the Julier decides your scheduleAlpine transfers in February are a weather problem before they are a driving problem. | 2026-05-27 | 6 min read |
| Insurance and licensing: what to ask a transfer supplierFour questions that separate a licensed operator from a well-dressed ride-hailing account. | 2026-05-06 | 7 min read |
| Why we quote by hand instead of by algorithmDynamic pricing works for volume. It does not work for a client who has to know the number in advance. | 2026-04-14 | 4 min read |
One note a month, no marketing
What changed at the airport, what changed in our rates, and one operational note worth knowing before your next trip.
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