Procurement · 2026-08-18 · 6 min read

What a fixed fare has to cover

A quote that looks cheap on a spreadsheet usually has the waiting time, the night hours and the parking taken out of it. Here is every cost line a transfer actually carries, and which of them we absorb.

A transfer quote is a single number, and single numbers are easy to compare badly. Put two of them side by side on a spreadsheet and the cheaper one wins — until the invoice arrives with a waiting charge, a night supplement and a parking line that were never in the original figure.

This is what actually sits underneath a fixed fare, line by line, and which of those lines we absorb rather than pass on.

The distance itself

The base is the published per-kilometre rate for the class you booked: CHF 6.486 for Business, Business Van and the Electric car, CHF 7.567 for Premium and SUV. Below a certain distance the arithmetic stops being viable — a car and a chauffeur still have to leave the base and come back — so each class carries a minimum fare, CHF 129.72 or CHF 140.43. A run into Zürich city is thirteen kilometres and prices at the minimum, not at CHF 84.

Waiting

The line that most often appears after the fact. Our answer is the simplest one available: sixty minutes of waiting after landing, included, not charged. If the inbound is late we move the pickup with the flight number rather than starting a meter. A quote that does not say what happens when a flight slips is not a fixed fare.

Luggage, tolls and the vignette

Cases are not an extra. Neither is the Swiss motorway vignette, nor tolls on a cross-border leg. These sit inside the quoted figure. So do child seats, which are fitted before the flight lands at no charge.

Night hours and driver rest

A 03:40 arrival costs more to staff than a 14:00 one, and a long alpine leg has legally mandated rest built into it. On Swiss routes that cost is already inside the published rate. On cross-border runs it is named in the written quote before you travel — which is why those journeys are quoted per route rather than calculated off the kilometre tariff.

VAT and insurance

Every figure we publish includes 8.1% VAT and passenger insurance. A rate card quoted excluding VAT is a rate card that will be roughly eight per cent higher than it looks.

What to ask a supplier

  • Is waiting time included, and for how long after landing?
  • Are tolls, the vignette and parking inside the figure or added later?
  • Does the quote include VAT?
  • What happens to the fare if the flight is four hours late?
  • Is there a night or weekend supplement, and is it named in advance?

Five questions. A supplier who can answer all five in writing before the journey is quoting a fixed fare. Anyone who cannot is quoting an opening position.

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Reading a chauffeur invoice: the six lines that matterWaiting, mileage bands, night hours, tolls, parking, cancellation. Where suppliers differ most.8 min read
Why we quote by hand instead of by algorithmDynamic pricing works for volume. It does not work for a client who has to know the number in advance.4 min read

Zurich Airport to Zürich cityZurich Airport to St. MoritzZurich Airport to GenèveAll thirty published routes →

Tell us the flight. We will do the rest.

Send the flight number and the address. The dispatcher who will run the journey answers you personally, with the fare agreed before you travel.